Product Questions
What lens size are these adapter rings designed for?
All Lensoira adapter rings are designed for lenses with a 49mm thread size (Ø49). Please check the front of your lens to confirm compatibility.
How do I check my lens thread size?
The thread size is printed on the front of the lens barrel or under the lens cap. It is marked with the “Ø” symbol followed by a number (e.g., Ø49).
What is the difference between a step-up and a step-down ring?
A step-up ring allows you to attach a larger filter to a smaller lens thread. A step-down ring allows you to attach a smaller filter to a larger lens thread.
What materials are the rings made from?
The rings are manufactured from high-grade aluminum alloy with protective anodized coating and matte interior finishing.
Do adapter rings affect image quality?
Adapter rings function as mechanical connectors between lens and filter. When installed correctly, they maintain stable alignment and consistent performance.
Are these compatible with DSLR and mirrorless cameras?
They are compatible with any camera system that uses lenses with a standard 49mm threaded mount.
Can I use ND, CPL, and UV filters with these rings?
Yes. The adapter rings are designed to connect compatible threaded filters such as ND, CPL, UV filters, and lens hoods within the supported diameter range.
Shipping Questions
What is the estimated delivery time?
Estimated delivery time is typically 1–5 business days depending on destination and local carrier processing.
How much does shipping cost?
Shipping costs are calculated at checkout based on destination and selected shipping option.
Will I receive tracking information?
Yes. Once your order is processed and dispatched, you will receive a tracking number via email.
How can I track my order?
You can track your order using the tracking link provided in your shipping confirmation email.
Returns & Exchanges
What is your return policy?
Returns are accepted within 30 days of delivery provided the product is unused and in its original condition.
How do I request a return?
To initiate a return, please contact our support team with your order number and reason for return. Instructions will be provided via email.
When will I receive my refund?
Once the returned item is inspected and approved, the refund will be processed to the original payment method within several business days.
Payment Questions
What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment methods available at checkout.
Is my payment information secure?
All transactions are processed through encrypted and secure payment gateways that comply with industry standards.
Company Information
Who is Lensoira?
Lensoira is a brand focused on precision adapter rings designed to expand compatibility between lenses and filters.
Where are you located?
We operate online and serve customers internationally. For business inquiries, please contact us via email.
What payment methods do you accept?
You can reach us at lllensoiiira@outlook.com. Our response time is typically 24–48 business hours.